In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
Our handling & dispatch time is typically less than one business day.
Before & When Your Order Ships
Eyesore Merch is based in and ships from the United Kingdom.
Orders received before 2.30pm from Monday to Friday will be dispatched on the same day.
Orders received over a weekend will ship on the following Monday.
Orders received during the weekend of a UK public holiday will ship on the earliest available working day. A full list of the UK's public holidays can be found easily online.
Please note that you will receive a despatch notice on the day that the order has been prepared for shipment.
Shipping Address
Please double-check that the full, correct shipping address has been entered before completing checkout. It is the sole responsibility of the buyer to ensure that the shipping address is correct. We cannot change a shipping address once the order has been processed and despatched.
UK Postage Options
If your address is in the UK, you will be offered these shipping options at checkout:
Royal Mail Tracked 48
Our standard postage service.
Normally delivered in 2/3 working days from shipment, up to a maximum of 10 working days.
Fully tracked with email & SMS updates.
Delivered Monday to Saturday.
Royal Mail Tracked 24
An enhanced shipping service.
Normally delivered in 1/2 working days after shipment.
Fully tracked with email & SMS updates.
Delivered seven days a week, Monday to Sunday.
Royal Mail Special Delivery
A guaranteed premium service.
Next working day, guaranteed before 1pm.
Fully trackable.
Delivered Monday to Friday.
International Shipping
Our international shipping partner is Royal Mail, the UK’s national mail carrier.
All international orders ship via a fully trackable service.
For most destinations, the service is Royal Mail International Tracked. Depending on your location, it may be Royal Mail International Signed or Royal Mail Tracked & Signed. In all cases, the level of service will be the same, and the package will be fully trackable.
When the order ships, your tracking number and tracking link will be provided in your eBay order details. Please allow up 24 hours for the tracking to activate on the site.
Once the package enters your country, the final mile delivery will be handled by your national mail carrier. For example, in Canada, it will be delivered by Canada Post.
Tracking will activate on your country’s mail carrier’s site upon its arrival in your country. The Royal Mail site normally offers a ‘continue tracking’ function, which links to said site.
Delivery Expectations
International tracked shipments generally take 5-14 days to arrive.
Republic of Ireland: 3-10 days.
Australia, New Zealand, Japan, Far East: 7-21 days.
Please allow up to 40 days since dispatch for final delivery.
Customs Charges
We understand that for international customers, a fee to receive your order may be charged by your local customs authority. Whether a fee is applied is entirely out of our control, and in line with eBay policy, the payment of any such fee (import tax, duty, or any similar customs fees) is the sole responsibility of the buyer.
Please be aware that we will not falsely declare the value of an order for the purpose of reducing the likelihood of your package attracting a customs fee. In order to comply with customs laws both in the UK and internationally, we are obliged to declare the true sales value of the goods.
For any packages returned to us due to a refused customs fee, we will initiate the next steps (e.g. reship or refund) upon its return.
Contact Us
If you have not received your order within the recommended limits, please do not hesitate to contact our customer service team. We offer fast, friendly, high-quality customer service.
On receiving your order, if you are not entirely happy with the item, please refer to our returns policy.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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